Your Primary Care Healthcare Team: Who’s Who and How They Work Together
When you choose Hoag Medical Group, you’re not just getting a doctor; you’re gaining access to a comprehensive care team designed around your unique health journey.
Understanding who’s on your team and how they collaborate can transform your healthcare experience from fragmented visits to coordinated, personalized care.
Here, Dr. Martin Fee, president of Hoag Medical Group, introduces you to the range of professionals who make up your care team.
Your physician: your health journey’s guide
Your primary care physician serves as the leader of your healthcare team, guiding you toward your health goals with expertise backed by Hoag’s renowned network. Unlike practices where you might see different providers each visit, your Hoag physician develops a deep understanding of your health history, preferences, and priorities.
What sets Hoag physicians apart is their access to 400+ specialists and world-class facilities. When you need specialized care, your physician doesn’t just hand you a referral; they leverage relationships within the Hoag network to ensure seamless coordination and continuity of care.
Your medical assistant: your helpful support
Medical Assistants play an important role in your care by assisting with clinical tasks. They measure vital signs, prepare you for exams and provide support to both the physician and nurse practitioner during your visit.
Front office team: your experience coordinators
From the moment you arrive, your front office team focuses on making your visit smooth and efficient. In addition to being a friendly face and warm welcome to the practice, they handle insurance questions, collect copays, and ensure you’re properly checked in. But more importantly, they’re trained to help you navigate Hoag’s comprehensive services and connect you with the right resources. To help streamline your experience, we encourage patients to complete eCheck-in prior to their appointment. This ensures a faster and more seamless check-in process when you arrive.
Nurse practitioners & physician assistants: extended expertise
Nurse Practitioners (NPs) work closely with your physician, offering experienced care and support. They can diagnose illnesses, prescribe medications and ensure you receive personalized attention and education for your health care needs. Please visit https://hoagmedicalgroup.com/meet-your-nurse-practitioners/ to meet the nurse practitioner team.
Site manager: your behind-the-scenes support
The Site Manager oversees the administrative and operational aspects of the practice, ensuring everything runs efficiently. They support the team to provide you with a high-quality health care experience.
Care managers: your navigation specialists
For patients with multiple medical conditions, Hoag provides Clinical Nurse Navigators and licensed Clinical Social Workers who coordinate your specific care needs. With a physician referral, these specialists ensure all aspects of your healthcare work together seamlessly.
The Hoag advantage: true team-based care
What makes Hoag Medical Group superior isn’t just the individual qualifications of team members; it’s how they work together within the broader Hoag network. Your care team has direct access to:
Same-day sick appointments when you need them
18 urgent care locations throughout Orange County for after-hours needs
Two nationally recognized hospitals
Comprehensive imaging, lab and physical therapy services
400+ specialists across all medical disciplines
This integration means your primary care team can coordinate everything from routine preventive care to complex chronic disease management, ensuring you receive the right care at the right time in the right setting.
Unlike fragmented healthcare systems where you’re responsible for coordinating between different providers and facilities, Hoag’s team-based approach puts the burden of coordination on us—where it belongs.
